visit our location:
Bukoto Street Kampala, Uganda
Opening Hours:
Mon-Fri 8am-5pm
Send us mail
Phone Number
+256 77-245-5046

I.T Managed Services

Customized I.T Solutions

Focus on your business objectives while EDGEPOINT provides relief from the challenges of day-
to-day IT functions. Gain the flexibility you need while increasing efficiencies and user


EDGEPOINT can help your business success with custom IT consulting solutions. Our certified
Engineers offer custom-tailored solutions that will bring immediate value to your organization.
Our IT managed services plan for companies that are looking for comprehensive IT support. We
deliver a consistent team approach nationwide instead of you hiring one specialist with limited
IT experience.

Our Managed services plan is basically your entire virtual IT department. We offer you a peace
of mind by ensuring that your IT is running smoothly and is managed by professionals around
the clock, while IT costs are lowered and your employee productivity is improved.


> 24/7 help desk support with a maximum 30 minute guaranteed response
> Onsite response anywhere in UGANDA
> 24/7 Server monitoring and problem resolution
> Application monitoring, management and problem resolution
> Network and remote connectivity management
> Total IT Security – antivirus, SPAM filtering, antispyware, web content filtering
> Mobile device management
> Automated security patch deployment
> Backup and disaster recovery
> Inventory tracking and reporting
> New technology guidance and consulting

Computer Repairs

EDGEPOINT provides a complete support service for office and home users. At our offices we
have a fully equipped workshop with experienced and qualified engineers who can deal with
all your PC / Mac queries for most brands of computers from simple software installations to
complex office /or home networking solutions.

Call-Out Service

At EDGEPOINT, preparing the concept and the exact digital transformation strategy that prudently
engage modern technology in business software is what we do. While doing so, we do keep in mind
all financial and management aspects. The process is simplified for both the parties – our team as
well as our clients. No one faces struggles here. No one of us is unaware of the fact that businesses
which fail to develop online presence fail to survive. To inscribe business’ name on the pillar of the
digital economy, they need reliable companions. With proven tactics, pragmatic approach, and
expert experience, EDGEPOINT helps to consolidate the brand’s footprints in the digital universe.

Digital Marketing is not just about building a website and showcasing your services and products. It’s
about an accurate marketing approach that understands customer’s needs and behavior, makes a
connection with them, and then the present solution in a way that enchants people into buying your

We are telling you it’s the formula that converts all your stones into gold when done properly from
beginning to end.

Network Support Services

Nowadays designing and maintaining a network is critical to the success of the vast majority
of businesses. At EDGEPOINT we aim to work with you to create the best solution for your
individual business. Our team of engineers can suggest ideas to maximize the effectiveness,
reliability and scalability of your network. We can supply and fit everything from the cabling
to the server and other assets associated with your network. We will install the operating
systems and software.


We can provide the support that your network needs in the format that you prefer, from
a full Service Level Agreement (SLA) with complete support, to an adhoc when-you-need-it
agreement, whichever suits you, our services department can provide it.

All networks need maintenance action from time to time. To make sure your network has
maximum uptime, regular maintenance combined with monitoring is absolutely essential.
EDGEPOINT can provide a comprehensive maintenance service in addition to being able to
upgrade your network to match your business expectations. We believe our Service Level
Agreements are the best investment you can make for your networks.
We can tailor our agreements to suit you.


Ensuring that your Computer or Network is fully protected against today’s threats from
viruses, worms, trojans, spyware, adware and hackers, is vital. It is no good waiting until
your e-mail stops working or you cannot access your data before taking action. We strongly
recommend that you consider some or all of the following options to secure your system;
Anti-virus Software, Firewalls, Software Patches, Anti-Spyware, Physical Security, Backups.


In today’s online marketplace, protecting your network and data is your highest priority– and
if your staff is using the Internet, your business is most certainly at risk. With EDGEPOINT on
your side for network security and firewall solutions, you can finally take the worry out of
using the Internet and get back to what matters most: running your business!


EDGEPOINT network security features & benefits are; Reporting – keep track of employee
Internet habits and usage. Threat protection – ensure spyware, malware, viruses and hackers
can’t penetrate your network. Filtering & blocking – set controls for which sites your
employees can and can’t visit. Flat fee pricing– your monthly payment won’t change and
includes everything you need to protect your network, along with help desk support when
you need it most.

Data and Disaster Recovery

Your data and access to it is vital to your business. Loss of data has the possibility to cripple
and setback your operations. Downtime where your systems are unavailable causes a rapidly
escalating loss of man hours and earnings the longer your systems are down.
EDGEPOINT can provide monitored Backup, Business Continuity and Disaster Recovery
solutions. Combining all three of these provides you with a robust solution to your data

protection needs and gives you the price of mind that your data is always going to available
to you when you need it.
We provide the best possible solution to establish secure and flawless connections in
workspace horizons. We tailor our backup solutions to suit you.

Online Hosting

EDGEPOINT offers fully managed hosting for your website and email needs. We have
packages to suit small, medium and large websites. All of our hosting packages include
administration thought out the term including changes to DNS settings, creating new email
addresses, changing passwords etc.

Corporate Branding

EDGEPOINT believes that your brand is how your public identifies you. It’s what separates
you from others and helps you to stand above your competitors in the minds of your
consumers thus for any product or service to have a successful take-off, it is vital to pay
attention to its brand development.
In this day and age, without branding, a product does not really stand a chance against its
competitors. This holds true for a website too. Brand development is quite necessary to get
the attention of the audience, earning their loyalty and finally making profits. It is all about
creating the right buzz about your business. And only the correct equity, positioning,
identity and development will help you generate the business that you want.
Our strategy when it comes to Corporate Brand Development focuses on the following major
aspects; namely Logo Design, Website development, Marketing / promotion materials and
Graphics guide.
As a website applications development company we have sufficient resources and squeeze
out optimum output. We believe that by investing ourselves to our customers’ success, we
will in turn be successful. From our professional web design services to our search engine
optimization efforts, we have a team of quality web designers and search engine marketing
experts that want to work with you.


EDGEPOINT believes in combining cost-effective product solutions with reliability. We have worked
hard to build partnerships with some of the most reliable hardware and software suppliers. We
believe that using the most advanced technology combined with our knowledge base is the best way

to provide our customers with the most efficient service. As partners with some of the leading IT
suppliers we can provide the most up to date and cost effective procurement solutions for you.
I. Hardware/Software Procurement: Buying computer equipment for your business is easy. We
offer great prices and flexible purchase terms, including lease programs. We have years of
experience procuring the right computer equipment for business applications.
II. Product Installation: We can set up and install your computer equipment – weekdays, after
hours or weekends.
III. Buy by Leasing: Businesses of all sizes – from the very small to Enterprise Corporate

Companies – Sometimes prefer to lease the various technology products, networks and e-
commerce solutions they acquire from EDGEPOINT. We work closely with leading regional and

national organizations that offer lease financing programs.
Please visit our Offices or send us an email & we will happily give you the details of our latest offers.